THE WATERFALL II SHIPPING UPDATE
September 17, 2020
A NOTE FROM MY MORNING JACKET:
As you may have gathered, our vinyl manufacturer has experienced unexpected delays pressing some of the deluxe versions of The Waterfall II. The “splash” variant in particular is a mix of different compounds, and has to be manually mixed at a slower rate than usual. It’s the first time this manufacturer has tried to achieve this kind of color mix, and the ship dates have been a moving target as the pace has been slower than desired. The good news is the record is actively being pressed, boxes and pallets are being shipped out as they are filled, and the printing should be fully complete and on it’s way to the warehouse by the end of next week. If you ordered from our store, you will be sent a shipping notification once your product has shipped. Please be sure to also check your spam folders, as shipping notifications can sometimes get caught in the filter.
Thank you so much to those of you still waiting for your patience and support and sincere apologies for not providing updates sooner. If you ordered directly from the MMJ webstore and still feel unclear on the status of your order or have questions that have not been addressed, you can contact our merchandise company via the below methods. Customer Service hours are Monday-Friday from 10am-6pm ET
phone: (423) 682-8378
Peace and Love,
My Morning Jacket